All about passwords
If you or your colleague/employee have a new account, the password can be easily reset using the “Forgot Password” function on the login screen. Once you click on “Forgot Password,” you simply need to enter an email address. You will then receive a link via email, allowing you to set a new password.
If this is not possible due to technical reasons, please contact our support team via email at [email protected]. Our support team will provide you with a one-time password. Once you have entered it, you will be prompted to create a new password. After successfully setting it, you can log in using your new password.